Technical Support
- Can I schedule entry of each user?
- How long does it take to issue new keys and delete a key?
- Can I get an entry log by person, by sensor by day/week/month?
- Can I find out what time a particular person came through a door on a certain day?
- What if someone presents a picture?
- How do visitors get into the door?
- What if someone does not have a credential?
- Can someone copy credentials?
- How do I check my entry logs?
- What is a Superuser?
- What does zones mean in the app?
- Can I keep my QR Code on my phone without the app?
- What if I do not want to install the app or if I do not have a smartphone?
- Where do I download the app from?
- How do we update our firmware on the sensor?
- What could be the problem if the sensor light is blinking when QR code is shown?